How Are We Doing?

Scheduling Appointments

Ease of scheduling urgent appointments

PoorFairGoodVery GoodExcellent

Office Environment

Office environment (cleanliness, comfort, lighting, temperature, location)

PoorFairGoodVery GoodExcellent

Office Friendliness

Friendliness and courtesy of the office staff

PoorFairGoodVery GoodExcellent

Wait Time

Once you arrive for a scheduled appointment, how long do you have to wait (including waiting room and exam room)

PoorFairGoodVery GoodExcellent

Level of Trust

Do you trust your provider to make decisions / recommendations that are in your best interests?

Definitely NotMostly NotNot SureMostly YesDefinitely Yes

Understanding your Condition

Does the provider help you understand your medical condition(s)?

Definitely NotMostly NotNot SureMostly YesDefinitely Yes

Listens and Answers Questions

Does the provider listen to you and answer your questions?

Definitely NotMostly NotNot SureMostly YesDefinitely Yes

Time Spent

Do you feel the provider spends an appropriate amount of time with you?

Definitely NotMostly NotNot SureMostly YesDefinitely Yes

Recommend to a Friend

Would you recommend Dr. Jatana to family and friends?

Definitely NotMostly NotNot SureMostly YesDefinitely Yes

How Many Visits Have you Had?

How many visits WITHIN THE LAST TWO YEARS have you had with this provider?

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